Now Hiring - Customer Relations, Appointment Setter in Mokena, IL

Do you excel at Customer Service when dealing with customers over the phone? Are you tired of not getting recognition for all your hard work? Maybe you are just tired of feeling like a number.

At Bath Fitter we treat you like family.

Working at Bath Fitter, in this role you will be getting interested customers excited about our premium product and securing sales appointments over the phone. e

WE OFFER:

• Stability & Set Schedule: Full-time, Weekedays - 9:00 - 5:00
• Established Company: 38 years in business and still growing with 100’s of locations in North America. Bath Fitter has been voted “Best Place to Work” year after year!
• Great Benefits: 401K & Profit Sharing, Paid Holidays, Paid Time Off, Medical/Dental/Vision and Life Insurance
• Earn commission and annual bonus

Responsibilities

• Follow-up with inbound leads that came from tv commercials, direct mail, yellow pages. Average 100 outbound calls a day
• Successfully schedule sales appointments and assist in our marketing efforts.
• Conduct pre-call qualification for commercial and residential presentations from targeted prospects.
• Follow-up with customers on sales appointments and assist with our referral program.

Qualifications

• Experience working in an inside sales office making outbound calls or an outbound call center.
• Demonstrated performance in a high volume appointment scheduling and/or inside sales experience.
• Detail oriented with good follow-up through on tasks.
• Ability to effectively communicate accurate, pertinent information with Sales Consultants and respond to correspondence regarding scheduling changes/cancellations with a sense of urgency.

Bath Fitter is an equal opportunity employer and is committed to diversity in its hiring and business practices. All qualified candidates are encouraged to apply.

Please note that the Company requires all applicants for employment to submit truthful information and that if the Company learns that an applicant submitted untruthful or false information – even after an applicant’s employment commences – the Company retains sole discretion to either rescind the applicant’s offer of employment or terminate employment.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

Your safety is our #1 priority! Bath Fitter has put in place essential
measures that allow us to ensure your health, all employees, and our customers.

Job Type: Full-time

Salary: $19.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Consumer Customer service: 2 years (Preferred)
• Outbound phone: 2 years (Preferred)

Work Location: One location